ajcjobs > BlogBreak > Archives > 2006 > September > 28 > Entry
Benefits Hassles
The Atlanta Journal-Constitution
Believe me, I am grateful to have health insurance.
So this is not to complain, but is anyone else out there spending more time than ever untangling insurance claim problems?
Insurance companies increasingly seem to be questioning physician and hospital fees and when you think you are covered, but there is always some loophole that rejects your claim. Frustrating is too mild a word.
Benefits professionals tell me that you should go to your benefits administrator to help interpret benefits and navigate problems. But I know that at least one large employer in town, however, has eliminated this benefits role due to budget cuts.
Experts also advise educating yourself on company policies, etc. and knowing when you have to ask about pre-certification, etc.
In another words, being a good consumer is important. I get this but am concerned that unless there is a major overhaul of our health care system, our time spent on sorting out these hassles will only increase.
Do you get confused during open enrollment? Does your company have the adequate resources to help you understand your options or do you feel left out in the dark when it comes to choosing your benefits?
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