ajcjobs > BlogBreak > Archives > 2007 > November > 09 > Entry
Do workplace consultants make a difference?
The Atlanta Journal-Constitution
Have you ever been in a company that brings in a workplace consultant? Usually this happens to facilitate a change; to address a particular efficiency issue; or because the boss has a friend who has a friend who’s a consultant. The vibe from most employees is that these are highly paid wasters of time suck up resources better used for - raises.
The consultant comes in for a day or two, gets a feel for the lay of the land and comes up with a plan to educate the misguided employees. Some workers observe this process and experience the epiphany that they have the same knowledge so why aren’t they getting paid for giving the advice they’re being given by the “consultant”. Bad reasoning, everyone knows, you’re a part of the problem.
With consultants you have to be careful. the consultant’s first question to the person writing the check may have been “OK, what do you need me to say?” Remember, even if you’re assured of anonymity, NEVER really open up and dish on everything that’s wrong with the company. Whoever is paying for the consultation may have access to everything anyway. You can be labeled as a problem employee.
In group sessions, even if you disagree, it’s easier to sit there and let your eyes glaze over than make a big deal of it. Consultants usually want some discussion but disagreement slows the day down and they don’t get to all their points. Watch the boss, take your cue from his behavior.
Before I’m flamed by every consulting firm in Atlanta, I’m sure there are some good guys out there who make a difference. However, I tend to see consultants not as bearers of wondrous knowledge, but as folks just like me who happen to sell themselves well and have a show to take on the road.
I’d be interested in hearing your anecdotes on our favorite consultations you’ve seen on the job. Any further advice on surviving their emergence in the workplace?
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