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Get backup to do battle with petty 'boys club'
Q: I was asked to take over a difficult position for which I had no background or training. My manager felt that I could do the job because I learn quickly and am good at solving problems. Since then, I have resolved several long-standing issues, and my boss is pleased with my work.
My problem is that a group of guys who have been here a long time are challenging me on every little thing. They fail to respond to my requests, withhold information that I need and twist my words to make me look bad. My male predecessor left because of their behavior, so I guess it's not just because I'm a woman.
These guys really want me to fail and are doing everything possible to make that happen. I've tried making peace by offering to help with their work, but that has made things worse. I think they see my olive branch as a sign of weakness.
Lately, our two managers have decided that all communication between me and the group should go through them. This worries me, because I don't think it should be that way. Any suggestions?
A: Past success has taught your adversaries that sabotage can work, so they're trying it again. If the managers are aware of this history, they may be controlling communication in order to short-circuit these guerrilla tactics.
Because your colleagues have refused to cooperate, you need management's support. Be sure your boss understands the business problems created by this oppositional behavior.
And try to develop a good relationship with the manager of the grouchy guys. Against opponents like this, your best ammunition is a strong connection to their boss.
If gender wars seem to be part of the equation, try toughening up your communication style. Guys operating in macho mode view collaboration as weakness, so peacemaking may be counterproductive. Being straightforward, direct and persistent is more likely to produce results with your testosterone-laden co-workers.
Q: I used to do most of the hiring for my company. Awhile back, I hired two white men who are U.S. citizens. When the owner saw these employees, he told me that I should hire only undocumented Mexicans, because they work harder.
We recently received a letter from the government saying that Social Security numbers for 80 of our employees are "incorrect or false."
When I told the owner that I no longer was comfortable hiring undocumented immigrants, he took away all my responsibilities and gave them to other people. Now he has me driving a delivery truck. I'm about ready to quit. What should I do?
A: Refusing to engage in illegal activities was a smart move. If suspicious hiring patterns trigger a government investigation, you could wind up in hot water, especially if you had to sign off on any documents.
This business owner appears to be both ethically challenged and punitive, so just view this as a learning experience and start looking for a more reputable employer.
- Marie G. McIntyre is an Atlanta-based workplace coach. Her weekly column is syndicated by Knight Ridder/Tribune News Service. Send questions at www.yourofficecoach.com.
