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Pulse
Mentors can help you move up the ladder
Have you ever wondered how allied health professionals transition from clinical roles into management? One of the best ways to change direction is to find a mentor.
Bobette Brizendine, RN, who recently became a clinical supervisor at Kaiser Permanente's Cumberland Pediatrics in Marietta, took that route. "Let people know that you're seeking a mentor, and, if you're fortunate, someone may volunteer to help you. You may have to seek someone out on your own, but be clear about your goals."
Look for a mentor who works in the same area that you're interested in pursuing. Be prepared to take extra time to learn all that you can.
"Listening to an administrator discuss problems and concerns with members and patients gave me the opportunity to observe body language, tone, facial expressions and sincerity," Brizendine said. "Mentors can also provide great support during the process and transition."
Brizendine credits three people at Kaiser Permanente with helping her as she transitioned into management.
"Sally Plummer and Linda [Burns] Horning are both seasoned nurses - clinically and administratively - and have encouraged and supported me during this process," she said. "Additionally, Toni Langston, pediatric clinical supervisor at Cascade [Medical Center], has mentored me."
Burns Horning, RN-BSN, medical center administrator at Kaiser Permanente's Cumberland Medical Center, has these recommendations for getting into management:
- Seek out opportunities in your current work environment.
- Participate in department and organizational work groups, volunteer for special projects and align yourself with good role models who are willing to share their knowledge and experience.
- Look for opportunities to learn
- Sign up for leadership classes within and outside your organization.
"Excellent written and verbal communication skills are essential to be a successful leader, including the ability to relate to people from varied educational levels," Burns Horning said.
Don't overlook learning about the nuts and bolts of managing, including learning about finances and understanding the importance of communication.
"Ask a mentor to demonstrate the budget process of your organization," she said. "Observe your mentor facilitate meetings and speak publicly. Attend meetings with your mentor and observe how he or she interacts with people."
Being curious can help you grow professionally.
"There are no dumb questions," Brizendine said. "Asking reinforces what you may already know, and it gives you more confidence in dealing with different issues and administrative situations."

