My ajcjobs: Help

ajcjobs Customer Service

If you have questions, concerns or comments about your online experience at ajcjobs.com, we're here to help! For assistance, please call our Customer Care Center at 404-526-2570 or email us at .

  1. Q: How do I apply for jobs at www.ajcjobs.com?

    A: Different employers will request applications in different ways. Listed below are the most common methods used by ajcjobs.com Employers:

    1. 'Go Apply' button - if you see a 'Go Apply' button to the right of the job description, simply click on that button and follow the application instructions. Your application will then be directly emailed to the employer.
    2. Direct Link - Employers may include a direct link within their job description. Simply click on this link to begin your application process.
    3. Email or Fax number - some employers will list a fax number and/or email address to which you can send your resume. To apply, simply send an email or fax as indicated, with your resume and cover letter.

  2. Q: How do I apply for jobs to work at the Atlanta Journal-Constitution?

    A: To search and apply for open positions within our company, please follow the steps listed below:

    1. Visit ajcjobs.com at http://www.ajcjobs.com
    2. Click on Media under Type of Company in the main search box.
    3. Go to the Featured Employer drop down menu in the left navigation and select Atlanta Journal-Constitution. This will pull all positions currently available within the AJC.

    You may also visit the Cox Enterprise's Career Page at http://www.coxenterprises.com/coxcareer/ to view all available positions within the Cox family of companies.

  3. Q: How can I get a job delivering the newspaper for The Atlanta Journal Constitution?

    A: The Atlanta Journal-Constitution has a variety of newspaper delivery positions, both full and part time, available in and around the Atlanta area. All positions include competitive salaries and benefits.

    To apply, call the Atlanta Journal-Constitution hotline at 404-526-7224 or express your interest online at: http://www.ajc.com/services/content/services/subscribe/delivery/

    Thank you for your interest in employment with The Atlanta Journal-Constitution.

  4. Q: How can I search jobs at ajcjobs.com?

    A: From the homepage, you can either search by Keyword, Job function, Job Location or Type of company.

    Once you’ve made that selection, click on the Search button. From there you can narrow your search results by selecting other criteria such as date posted, education level, full-time or part-time, etc. For more information about how to narrow your search results, see our guide to narrowing your search results.

  5. Q: I would like for employers to view my resume at your website, how can I create a resume?

    A: You can create and store up to three online resumes on My ajcjobs. Before you can build a resume online, you must first complete three short steps:

    • Become a registered user of My ajcjobs to get your own username and password
    • Select 'My Resumes' on the confirmation page
    • Complete a short Resume Profile, which introduces you briefly to employers

    Once you complete these steps, you will be ready to build your new resume! Visit the Resumes page where you can create your online resume in one of two ways:

    1. Cut and paste an existing resume onto the site.
      • Click on the 'Post' link for an Available resume slot in the table.
    2. Build your resume using the My ajcjobs resume template.
      • Click on the 'Build' link for an Available resume slot in the table.

  6. Q: I need to make changes to my resume, how do I do that?

    A: You can edit your previously created resume on ajcjobs.com by completing the following steps:

    1. Login to My ajcjobs by clicking the "Log In" link on the Home Page and entering your Username and Password.
    2. Go to My Profiles
    3. Click on 'Edit' next to "Registration Profile"
    4. Make desired edits!

  7. Q: How do I set up job listings to be sent to be via email?

    A: Search Agents can be configured to send you an email at specified intervals (e.g., daily, twice-weekly, or weekly). You will receive an email each time a Search Agent finds a new job listing.

    To setup a Search Agent, conduct a job search for the specific type of job you want emailed to you. When you have narrowed your search results to reflect the search criteria you want to save, click on the “Save as Search Agent” link on the search results page. You will need to register for a free AJCJobs account to set up Search Agents.

    To change the specified intervals for Search Agents, login to the Job Seeker area of the site and click 'edit' next to the Search Agent. You may change the frequency at the bottom of the Search Agent page. Setting the frequency to "Never" will turn off email notification.

    You can create up to five different search agents. Job listings found by your Search Agent will remain in your Agent Inbox for 14 days.

    Please note that you must be a registered user to use Search Agents.

  8. Q: How do I unsubscribe from receiving emails and newsletters from your website?

    A: To unsubscribe, please log into your account using your username and password. Click on "My Search Agents". Click on edit under the functions tab to get to the search agents edit screen. At this point you can edit any or all of your search agents by scrolling to the button of the page where it says "Notify Me" and set your desired frequency to "Never".

    To stop receiving newsletters please send an email to customerservice@ajcjobs.com. Please include your username/password or the email address that you used to sign up for the account.

  9. Q: Is there another way for me to contact the employers listed on your site?

    A: Employers posting positions on our site have various channels for you to send your application. You can use the, "Apply Now" button which will forward your information directly to the employers email or it may redirect you to the company's website to apply there. Some employers will list an email or fax number for you to reach them. Unfortunately, we are unable to distribute any further contact information other than what is listed in the ad.

  10. Q: How can I view the jobs that I've applied for at your website?

    A: Currently, ajcjobs.com does not offer application tracking capabilities to job seekers. To help track your ajcjobs.com job applications, we recommend documenting the pertinent information for each job to which you apply. Important information to document includes:

    1. The name of the Employer
    2. Job title and description
    3. Date of application
    4. Employer contact information
    5. Which resume and cover letter you submitted